How do I get new equipment from DIRECTV?
If you’re a new customer looking to purchase a DIRECTV package or a current customer wanting to upgrade to the latest DIRECTV equipment, call 1.855. 530.3766 .
Can you buy your own equipment for DIRECTV?
Yes, you can buy a new receiver and buy a new card for it (something like $20). Beware of buying receivers on ebay and anywhere. Most people lease receivers and don’t have the rights to sell them. DIRECTV will not activate a card for a leased box that is not with the original customer.
How do I fix my DIRECTV Genie?
Troubleshoot your DIRECTV Wireless Genie Mini
- Verify the Wireless Genie Mini light is green.
- Make sure the HDMI connection to the TV is secure.
- Check that the TV input selection.
- Try changing the channels.
- Press and hold the red reset button located near the access card to reboot the system.
Will DIRECTV upgrade my equipment?
Yes, the replacement is free. You have old receivers that will no longer be able to receive programming if you don’t get the replacements. Just make sure you get the free replacements because it is possible to upgrade which would come with a service commitment.
Will DirecTV upgrade my equipment?
Why does my DIRECTV Genie keep freezing?
This is because dust and dirt can get stuck in the fan which will slow down the cooling process. Most of the time a small fix and an update can fix issues that you are facing. Check for software updates and if you see an update make sure you update them. Software issues can also freeze the device.
Why is one of my DIRECTV boxes not working?
If your DIRECTV is not working, first try checking the receiver power supply, verifying the TV input, checking all cable connections and looking for outages. If that doesn’t work, try rebooting, checking your subscription and resetting the receiver.
Will DIRECTV replace a bad receiver?
Warranty replacements are $19.95 delivery. You just have to call Directv 1-800-531-5000 like any other company to handle a warranty.
Can I upgrade my DIRECTV receiver for free?
How long does a DIRECTV Genie last?
200 hours
GENIE HD DVR Record up to 200 hours in HD—up to 5 shows at once—to watch later, so there’s less negotiating over the remote and more watching.
Why does my DirecTV keep cutting out?
Most of the time simply restarting the items or switching to a new cable will solve the problem. If none of this works you may need a new DirecTV box.
Why do I have to keep resetting my DirecTV receiver?
If the box is doing a full reboot there may be a power issue. Verify power cord is secure on both ends. Make sure it is not plugged into a “smart” power strip. Try directly in an outlet.
Why is my DIRECTV Genie blinking red?
The blinking red light means the wireless connection to the Wireless Video Bridge is poor.
Does DIRECTV replace receiver?